Trade Parts Operation Launch
Wolverhampton Volkswagen launched their new Trade Parts Operation in conjunction with Volkswagen Group on the 6th June 2007 after heavy investment and restructuring of their existing Parts Wholesale operation.
Taking on the Trade Parts Specialist role within the Wolverhampton and North Birmingham territory has allowed Wolverhampton Volkswagen to become the sole preferred wholesaler for all of the Volkswagen Group brands including Audi, Skoda, Seat, Volkswagen Commercial vehicles and of course Volkswagen cars. Working closely with Volkswagen Group the dealership has created a new trading company (Wolverhampton TPS) and moved the parts wholesale facility into a dedicated parts area of some 5000 square feet at the Bilston Road site.
Early signs show huge potential for a one stop shop approach to parts wholesaling, with customers indicating that the opportunity to deal with one outlet for all of their Volkswagen Group requirements is a real bonus.
Raj Momi, TPS Manager said, ‘business has been brisk with daily sales rates exceeding initial planned expectations, we have had to change some of our previous working practices and operate with a very customer focused attitude, but this is all about putting the customer first, introducing a far more proactive approach to service levels than a traditional wholesaling structure. Importantly our customers like it and are continuing to drive volumes upwards on a daily basis.’
The introduction of Trade Parts Specialist to the operation at Wolverhampton will see turnover grow to in excess of £3M over the next twenty four months with potential volumes hitting the £3.5M mark during the next three years.
