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Trust Group UK Volkswagen and Škoda new and approved used cars
Trust Group UK is the Midlands premier Skoda and Volkswagen dealer. We sell new Volkswagen's and Skoda's as well as used which are all covered under our Trust Group Used Car Warranty.
Our dealerships are ideally placed for our Midlands customers as we have a Volkswagen and Skoda dealership in Wolverhampton, Stourbridge and Redditch.
We take pride in our customer service and welcome your call at any time for advice and support when buying your next car.
What our Customers Say
...I wanted to ensure you were aware of the fantastic customer service experience Jason provided recently. I haven’t been a Skoda customer before, but right from the very start Jason has treated me as if I was an valued repeat customer.Robert Boden
Brought our car in for repair on Wednesday 20-01-16 just wanted to say all the staff including Daz the driver who took us into town and picked us up again could not have been more friendly and helpful , its a pleasure to have experienced such exceptional hospitality thank you all very much .Mr & Mrs Godfrey
I am extremely satisfied with the service I have received. I was seen immediately, offered a hot drink, and kept up to date throughout my wait as to what the mechanics were doing and how long I was likely to wait. Car was ready a lot quicker than I expected with a beautiful complimentary wash and Hoover. Jess (as always) is the star of VW Stourbridge - professional and friendly and a credit to you.Mrs S Hossain - Stourbridge Volkswagen
As expected, professional, friendly, and engaging customer service from all the team at Skoda Redditch, from front of house to the service bays. You really do make the burden of car care far easier!Dr R Lambert - Trust Skoda Redditch
I am extremely satisfied with the courtesy and efficiency shown to me at Redditch Volkswagen when I had my car serviced. The staff are so nice they cannot do enough to help you including one of the service staff taking me out in my car to show me how to use some of its accessories. They all need a big pat on the back for their customer service skills.Ms L Whyte - Redditch Volkswagen
Your sales lady Alexandra Gregory has been extremely helpful from the day we came to look at an up! to when we purchased our new up! She has explained everything in detail which was most helpful as I have not changed my car in quite a number of years, obviously cars have changed and she was very patient. The service we have received we could not fault, certainly my husband and I would recommend friends and family take a look at Stourbridge Volkswagen before going anywhere else. Thank you.Mrs E Lane - Stourbridge Volkswagen
We honestly can’t specify anything the dealership could have done differently or better. As always they were amazing. Ben Lee and John Nunan always make the experience amazing, hence the reason we always come back to Volkswagen and specifically the Wolverhampton dealership! Well done Team :) Oh and the car is a beauty.Mrs L Clements - Wolverhampton Volkswagen
From the first phone call re the possibility of a new car, to its collection on 6th February 2015, I could not have received better service. Emma, two managers and others, made me feel comfortable, valued and all went beyond my expectations. You can be assured of my business, and I trust your success will continue in the future.Mrs G Wootton - Škoda Stourbridge
I have just purchased a citigo. I thought I would like to tell you how much Tom Morgan has helped me and my husband. I must have been one of the worst customer he has dealt with as I changed my mind twice!Anne Rees
We wish to thank you for the excellent service we received recently when purchasing our new car. It was so refreshing to come into the showroom and be greeted by Ugo. Who was polite, pleasant and understood all our needs. Such a change from previous dealerships who were very pushy. We cannot recommend highly enough.Mr and Mrs Pinches - Wolverhampton Skoda
My wife and I got our last 3 family cars from VW. The most recent customer experience we received from Mr Jon Deakin and his team in your Redditch branch was nothing short of total excellence, this is a level of customer service we have never experienced before and for that I am eternally grateful. I was already more than happy with VWs service but this has only enforced my customer loyalty.John Martin - Redditch Volkswagen
This week I booked my Superb in for unscheduled work. A loan car was conveniently arranged. I was kept informed throughout, Kevin went the extra mile in terms of speaking with the manufacturer to negotiate a significant contribution towards the cost of repair; much appreciated. This care and commitment from your team is why I am on my third Skoda, my partner has had two and we always come to Trust Skoda in Redditch for sales and service. Great work!Peter Stanford - Redditch Skoda
Dear Daniel, we arrived home in our new vehicle safely. Thank you. Thank you again to ALL of you Involved in us buying our lovely carDoug & Mary Westwood - Trust Skoda Wolverhamption
We would like to say a very big thank you to VW Stourbridge, we have just received our VW golf and Darryl Hambridge went above and beyond all expectations, we cannot thank him enough. We live in a village location, and found ourselves unable to get out of our home due to the heavy snow. Darryl came to dig us out, drove us to pick up our car,and drove us back home. We were in incredibly safe hands. We commend this man for everything he has done for us and we would not hesitate to return to VW Stourbridge in the future.Frederick & Karyn Goodwin
We made an appointment to discuss the new Karoq. You were exceptional at listening carefully, taking things in, allowing us a part-exchange and extended test drive. At all times your very warm and personable manner was evident and you were relaxed, humorous and engaged during the whole three hours of our discussions and negotiations. Your team made the whole process a pleasurable one and we thought you should know.Peter Collard
I received nothing but excellent customer service from everyone and you folks have got it spot on. Ben Thomas especially had excellent customer service, was honest, respectful, friendly and trustworthy and made the whole experience a pleasure. I have no intention of going elsewhere and a deal will appear somewhere in the next year I am sure. Thank you all.Phil Castleton - VW Stourbridge
I have just purchased a Skoda Karoq and would like to say how impressed I was with your level of service, particularly Tom Wilkes. This was the first time I had ever purchased a new car. It was a bit like walking into the unknown. I found Tom very helpful and nothing was too much trouble. I hope that when I come to do the next deal Tom is still with you.Mr Lorimer