Wolverhampton - Stourbridge - Redditch

Trust Group UK - Focused on excellent customer care

Trust Group UK is managed by its founders Andrew Hockedy, Managing Director and Nigel White, Finance Director. We sell new Volkswagen and Skoda vehicles through our main franchise Retailer operations along with a wide selection of used cars. We service, repair and MOT cars and provide genuine manufacturers parts. Alongside this activity Trust Group UK manage three large Trade Parts Specialist franchises on behalf of Volkswagen Group covering the whole of the West Midlands

A wealth of previous motor trade experience has helped format processes and controls within each business centred on customers – At Trust Group UK we call this a ‘customer-centric’ approach which places customers at the core of everything we do.
The individual dealerships are managed through experienced Volkswagen and Skoda Approved Brand Managers. All of the colleagues within Trust Group UK are affiliated to the Volkswagen and Skoda Academy in order that we continue to achieve the high standards set by the manufacturers and importantly expected by our customers.
With drive and determination Trust Group UK deliver great customer care, service and of course great business propositions for all of our customers.

History

Trust Group UK was formed in March 2006 and undertook the purchase of three Volkswagen dealerships in the West Midlands from the existing owners, Reg Vardy PLC. With dealerships at Redditch, Stourbridge and Wolverhampton the three sites offered the opportunity to represent the Volkswagen brand across contiguous territories encompassing the major conurbations of Birmingham, Solihull, Bromsgrove, Redditch, Wolverhampton and Stourbridge
The opening of our first Trade Parts Specialist location in Wolverhampton was in June 2007. In early 2011 we completed our first move into an alternative franchise with the opening of a new seven-car showroom representing the Skoda brand alongside the existing Volkswagen facility in Redditch. This was shortly followed by the opening of our Trust Skoda Stourbridge site in June 2011 which was relocated to our new facility on Stourbridge Road in the summer of 2019.