Focused on excellent customer care

Trust Group UK is managed by its founders Andrew Hockedy, Managing Director and Nigel White, Finance Director. Selling Volkswagen's and Skoda's. Along with a wide selection of used cars. We service, repair and MOT cars and provide genuine manufacturers parts.

Their shared philosophy is one of delivering excellent customer care through close management of the daily activity at all individual locations.

A wealth of previous motor trade experience has helped format processes and controls within each business centered on customers – Trust Group UK call this a ‘customer-centric’ approach which places customers at the core of everything they do.

The individual dealerships are managed through experienced Volkswagen and Skoda Approved Brand Managers who have successfully completed the Volkswagen Academy Brand Manager assessment and as such are accredited to represent the brand.

All of the colleagues within Trust Group UK are affiliated to the Volkswagen and Skoda Academy in order that we strive and achieve the high standards set by the manufacturers and importantly expected by our customers.

With drive and determination, coupled with Directors of the business operating within the business on a daily basis, Trust Group UK can and do deliver great customer care, service and of course great business propositions for all of our customers.

History

Trust Group UK was formed in March 2006 and undertook the purchase of three Volkswagen dealerships in the West Midlands from the existing owners, Reg Vardy PLC. With dealerships at Redditch, Stourbridge and Wolverhampton the three sites offered the opportunity to represent the Volkswagen brand across three adjoining territories encompassing the major conurbations of Birmingham, Solihull, Bromsgrove, Dudley and Stafford.

In early 2011 the Group completed its first move into an alternative franchise with the opening of a new seven-car showroom representing the Skoda brand alongside the existing Volkswagen facility in Redditch. This was shortly followed by the opening of our Skoda Stourbridge site in June 2011.  The opening of our first Trade Parts Specialist location in Wolverhampton was in June 2007.

We also expanded in March 2012 when we were awarded the operations for the Trade Parts Specialist in Birmingham. Our latest expansion comes with the opening of our third Skoda dealership in Wolverhampton. 

Our Team

Latest News

Inside look on how your Skoda is painted

When purchasing a new Skoda, you often are presented with a range of colour options that you can choose from, but have you ever wondered how Skoda achieves the colour and glossy finish on its vehicles? Skoda has taken off the wrappers and given everyone an inside look at its state-of-the-art paint shop in Mladá Boleslav. This handy time-lapse shows the competition of the brand-new purpose building being built.

Spotlight on the 2019 Golf GTI TCR

The Volkswagen Golf GTI has always been synonymous with generating peak performance for drivers while keeping the timeless stylings of the Golf. To date, there have been nearly 2.3 million Golf GTI’s built which highlights its popularity and the next evolution of the Golf GTI is likely to make it even more popular. Volkswagen has unveiled the brand-new Golf GTI TCR.

Mythbusting Electric Cars

There are a number of myths doing the round regarding electric cars. With the recent launch of the e-Golf, we thought that now is the perfect time to bust some of the myths surrounding electric cars.

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