Trust Group UK Ltd have replaced their existing Skoda facility within the Stourbridge area with a refurbished facility which reflects the new Skoda Corporate Identity standards and provides both existing and new Skoda customers with a much larger Retailer facility with new and used car display and full Aftersales facilities. Trust Group have invested £300,000 in the refurbishment project working with specialist contractors, Davlyn Construction who undertook the project and have delivered the completed programme on time and in line with initial forecasted costs.
The new showroom provides for an eight-car showroom display area and also incorporates electric charging facilities, enabling the business to embrace new electric vehicle sales and technology.
The used vehicle display area can accommodate 60 used cars whilst inside web-enabled touchscreens allow customers to search Trust Group’s 500 plus used vehicle stock with sales colleagues on hand to help every step of the way. The workshop facilities contain all the latest diagnostic equipment and offer while-you-wait appointments for service, repairs and MOTs. With a collection & delivery service, local lifts and courtesy vehicles available to Aftersales Customers alternative transport options are assured while vehicles are being serviced.
David Hall, Skoda Brand Manager at Trust Skoda Stourbridge said:
“Since becoming a Skoda Centre eight years ago, we’ve built up a strong reputation for our expertise and customer-friendly approach.
With ever-growing customer demand, it was proving difficult to provide a high level of service we’ve become known for, largely due to space restrictions.”
Trust Group Managing Director Andrew Hockedy said:
“The new Skoda facility really sets the standard for automotive retailing in the UK with truly first-class customer and employee environments.
I’m thrilled with the showroom’s new look and think our customers are going to love it. It’s incredibly stylish and compliments Skoda’s future direction and will enable us to display the new, exciting range of Skoda vehicles as they come into the product line up.
Our customers are already saying it looks amazing and we are getting increasing numbers of visitors as each day goes by. Early signs are very positive that this is the right move for us, we are really pleased with the new dealership and are looking forward to a very bright future."
Trust Group UK Ltd employs over 275 colleagues throughout the West Midlands, operating from nine separate locations covering Skoda, Volkswagen Passenger Car and TPS Centres.